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Field Service Management Software


ProcurementIQ’s Field Service Management Software Procurement Research Report helps simplify the purchasing process. This report provides tools such as pricing trends and forecasts, supplier benchmarks and negotiation questions to help you work with internal stakeholders and executives to manage the procurement process for your company. With this information, your company will be able to make credible and knowledgeable decisions regarding purchasing Field Service Management Software.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Field Service Management Software - Recent Price Trend

In the three years to 2018, FSM software prices have been falling at an estimated annualized rate of 0.2%, largely due to strong competition among market providers and the rising popularity of open-source FSM software. However, weak demand growth has also encouraged providers to reduce market prices.During the past three years, competitive pressures within the FSM software market have risen.

Field Service Management Software - Total Cost of Ownership

The total cost of ownership for FSM software is moderate. Therefore, buyers should expect to pay between 50.0% and 100.0% of the benchmark price for the software in additional annual costs. A moderate total cost of ownership generally harms buyers by making it more difficult for them to budget for purchases.When initially purchasing FSM software, buyers should consider the indirect costs that do.

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About this Report

This report is intended to assist buyers of field service management (FSM) software. FSM software helps buyers manage resources, including scheduling, optimizing and dispatching staff and inventory while employees are working with customers in the field. FSM software assists in the management of field services by facilitating employee scheduling, tracking the progress of assignments, checking service history, arranging billing and reporting and tracking inventory used for service work. Key buyers of FSM software include cable TV providers, appliance repair service providers, telecommunications companies and industrial equipment repair service providers. This report excludes FSM services.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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