Procurement Market Intelligence Report
Hospital Linen Supply & Management Services
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Hospital Linen Supply & Management Services Global Overview
Definition
Summary
Hospital linen supplies include mattress pads, stretcher sheets, barrier drapes, antimicrobial pillows, bed sheets, bedspreads, blankets, pillows, and protective pillowcases. Linen management services encompass all aspects of linen processing, including linen rental programs, laundering services, and in-house distribution. Key buyers include psychiatric hospitals, general hospitals, specialty hospitals, and nursing care facilities.
This Report Includes:
- Hospital Linen Supply Services
- Linen Supply Management Services
Not in this Report:
- Other Hospital and Medical Apparel and Textiles and Management Services
- Patient and Medical Staff Clothing and Management Services
- Surgical Textiles and Management Services
- Medical Gloves and Other Accessories and Management Services
Global Hospital Linen Supply & Management Services Procurement Trends
Discover the top international trends affecting procurement in the global Hospital Linen Supply & Management Services market.
Warning Trends
United States announces additional tariffs on China
- In February 2025, the United States announced 10.0% tariffs on imports from China. The tariffs took effect on February 4, 2025.
- The tariff plan applies to all merchandise imported for consumption and applies in addition to other duties and fees that are in place, with limited exceptions.
- In response, China announced a 15.0% tariff on products such as coal and natural gas, as well as a 10.0% tariff on crude oil, agricultural machinery, pickup trucks, and large cars. The tariff executive orders indicate retaliatory tariffs could lead to further escalation in rates.
- Providers in this market rely on inputs often sourced from China. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Brazil’s worst drought in 40 years to drastically impact crop production
- Brazil is the world’s largest exporter of soybeans and sugar and the second largest exporter of corn and cotton. Drought in Brazil thus threatens global supply of soybeans, sugar, corn, and cotton as the country’s cotton production capacity is falling, putting upward pressure on prices.
- Rural Clima, an agrometeorological consultancy, projects that regular showers are not anticipated to resume until October or November, or late spring in Brazil. Delayed rains have the potential to hinder soybean planting in the country, which has the cascading effect of postponing corn and cotton production, typically planted later in the year.
- Brazil’s soybean production is down 1.4 million metric tons compared to previous estimates from the Brazilian Association of Vegetable Oil Industries. Additionally, according to the Brazilian Agriculture Society, drought is already impacting Brazil’s second corn crop, which is only 28.0% complete.
- According to Bloomberg, droughts have exacerbated Brazil’s wildfire season, which is projected to have destroyed 5.0 million metric tons of sugar cane. As production estimates have been revised downward, there has been a rally in raw sugar futures due to the anticipated reduction in global supply.
- Bradesco Bank estimated that the drought and wildfires will contribute to above 6.0% food inflation by the end of 2024.
Neutral
Labor markets tighten slightly following interest rate cuts
- In recent months, the unemployment rate has remained stable at 4.1%, a still relatively low mark, though higher than it was in prior years. This trend indicates sustained competitiveness in the overall labor market, though certain industries have experienced waning labor demand.
- The latest jobs report indicates that major industries, such as construction, retail, leisure & hospitality, and transportation & warehousing, no longer face hiring shortfalls.
- However, worker shortages persist in the manufacturing and healthcare sectors, as 29.9% and 50.0% of job openings in each sector remained unfilled in August, respectively.
- In blue-collar fields, 33.9%, 70.1%, and 49.9% of job openings for information, finance, and professional service roles remained unfilled in September, though unfilled positions in these occupations can also be partially attributed to the longer average hiring times in these industries.
Global Hospital Linen Supply & Management Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1Europe | 4,145 |
| #2Oceania & Southeast Asia | 3,920 |
| #3India | 3,875 |
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Geography Drilldown - US
Average Cost of Hospital Linen Supply & Management Services
United States
2025 Market Pricing$0.30 to $X.XX
per processed poundAverage Price
Prices in the Hospital Linen Supply & Management Services market range from $0.30 to $X.XX, depending on Linen Usage Volume, Linen Loss and Replacement Charge Method, Type of Management System and Contract Length. For example, lower prices are associated with High volume of linen from hospitals ($0.50 to $0.80 per processed pound), whereas higher prices are associated with Low volume of linen from nursing homes ($0.70 to $1.10 per processed pound).
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Hospital Linen Supply & Management Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Hospital Linen Supply & Management Services market, prices in the US have grown 2.0% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
2.0%
Compound Annual Growth RateUnited States (2025-2028)
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Hospital Linen Supply & Management Services
Total cost of ownership is Low in the Hospital Linen Supply & Management Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Hidden Fees may raise the total cost of ownership unexpectedly.
Negotiated Before
Financing
Billed During
Additional Fees
Unforeseen
Hidden Fees
Buyer Power in Procurement Negotiations
In 2025, buyer power amounts to -2.3 in the United States. Buyer power is most positively impacted by Forecast Price Trend. It is most negatively impacted by Product Specialization. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as High, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Machinery Maintenance & Heavy Equipment Repairers
- Inorganic Chemical Manufacturers
- Fuel Dealers
2nd
Tier Suppliers
- Commercial Washing Machine Manufacturers
- Gas Pipeline Transporters
Biggest Hospital Linen Supply & Management Services Suppliers in the US by Revenue
The largest Hospital Linen Supply & Management Services vendors by revenue in the US are Mission Linen Supply, Unitex Textile Rental Services Inc. and ImageFIRST Healthcare Laundry Specialists LLC. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Unitex Textile Rental Services Inc. | Regional | Elmsford, NY | 1,001-10,000 | 10-15 | ||||
| ImageFIRST Healthcare Laundry Specialists LLC | International | King of Prussia, PA | 1,001-10,000 | 10-15 | ||||
| Angelica Corporation | National | Oakbrook Terrace, IL | 1,001-10,000 | 10-15 | ||||
| Compass Group Plc | Global | Chertsey, UK | >10,001 | < 5 | ||||
| Sodexo SA | Global | Issy-les-Moulineaux, FR | >10,001 | < 5 | ||||
| Aramark Corp | Global | PHILADELPHIA | >10,000 | < 5 | ||||
| Healthcare Services Group, Inc. | International | BENSALEM | >10,000 | < 5 | ||||
| Nixon Uniform Service Inc. | National | New Castle, DE | 251-500 | < 5 | ||||
| Alsco Inc. | Global | Salt Lake City, UT | >10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Hospital Linen Supply & Management Services market is 10.3% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is falling, when considering movement between 2024 and 2025. To understand cost forecasts for 2026 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
There is moderate vendor risk in this market, considering the mid-maturity age and ease of entry into the market. Vendor risk is also moderate considering the amount of vendors currently active in the market with moderate competition.
This market’s four largest suppliers are estimated to account for slightly more than 30.0% of total revenue, indicating moderate market share concentration. Overall, there are an estimated 830 vendors offering hospital linen supply and management services.
Supply chain risk in this market is high. While rising demand typically helps providers by bringing in revenue, sudden demand shocks can destabilize operations and lengthen lead times, thereby raising overall supply chain risk.
As a net importer in the hospital linen supply and management services market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition, and they will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and they will have less control over pricing, quality, and availability of the goods or services they need.
Supplier Information
Angelica Corporation
Angelica Corporation is a private company operating nationally in the other services (except public administration) sector. The company's offerings include hospital linen supply & management services. Founded in 1878, the company is currently headquartered in Oakbrook Terrace, Illinois, United States of America... Subscribe to learn more
ImageFIRST Healthcare Laundry Specialists LLC
ImageFIRST Healthcare Laundry Specialists LLC is a private company operating internationally in the other services (except public administration) sector. The company's offerings include hospital linen supply & management services, hospitality linen rental and commercial dry-cleaning & laundry services. Founded... Subscribe to learn more
Unitex Textile Rental Services Inc.
Unitex Textile Rental Services Inc. is a private company operating regionally in the other services (except public administration) sector. The company's offerings include hospital linen supply & management services. Founded in 1915, the company is currently headquartered in Elmsford, New York, United States... Subscribe to learn more
Mission Linen Supply
Mission Linen Supply is a private company operating regionally in the manufacturing and other services (except public administration) sectors. The company's offerings include hospital linen supply & management services, uniforms, uniform rental, hospitality linen rental and commercial dry-cleaning & laundry... Subscribe to learn more
Alsco Inc.
Alsco Inc. is a private company operating globally in the manufacturing and other services (except public administration) sectors. The company's offerings include hospital linen supply & management services, uniforms, uniform rental, hospitality linen rental and commercial dry-cleaning & laundry services.... Subscribe to learn more
Nixon Uniform Service Inc.
Nixon Uniform Service Inc. is a private company operating nationally in the other services (except public administration) sector. The company's offerings include hospital linen supply & management services. Founded in 1967, the company is currently headquartered in New Castle, Delaware, United States of America... Subscribe to learn more
Healthcare Services Group, Inc.
Healthcare Services Group, Inc. is a management, administrative, and operation services provider to the healthcare industry. It offers housekeeping services, dietary services, and administrative services, including centralized financial management and support, legal services, and human resources management.... Subscribe to learn more
Aramark Corp
Aramark is a global provider of food and facilities services to education, healthcare, business & industry, and sports, leisure & corrections markets. It offers food and beverage services, including hiring, training, and supervising food service personnel; ordering, receiving, preparing, and serving food Subscribe to learn more
Sodexo SA
Sodexo SA is a public company operating globally in the administration, business support and waste management services, accommodation and food services and other services (except public administration) sectors. The company's offerings include hospital linen supply & management services, facility maintenance... Subscribe to learn more
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Procurement Management KPIs for the Hospital Linen Supply & Management Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Cost of Goods Sold and Customer Acquisition Cost. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Delivery and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Cost of Goods Sold | Total revenue Total labor cost Total material cost Total service cost Total delivery cost | Knowing the cost of goods sold is used to determine market profitability, which is helpful to gauge the performance of the linen service for a vendor. Knowing the cost of goods sold is beneficial to the vendor for determining the price of their supply and management services. The cost of goods sold is helpful for the buyer to know so they can see a historical pattern of pricing for supply and management services. | |
| Customer Acquisition Cost | Total marketing costs Total sales costs Number of customers acquired | The customer acquisition cost can be used to determine how much it costs to establish a customer relationship. This is essential for the buyer to know to be aware of any price increases due to higher acquisition costs. The customer acquisition cost can be used to determine the efficiency of customer acquisition processes and gives buyers competitive leverage to compare across suppliers. | |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Deployment Method
Do you plan to upgrade your existing equipment to increase productivity?
Will the equipment upgrade cause your prices to increase? If so, by how much?
Supply Chain Risk
How often do you discuss pricing with your suppliers?
What cost-cutting measures have you implemented in the past three years and in what areas? Did these measures have an adverse impact on quality or production levels?
Competition
How do you attract and retain business?
What do you consider the best practices within this market?
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Hospital Linen Supply & Management Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should include information about their facility type (e.g., hospital or outpatient clinic) and size (e.g., number of beds).
Buyers should provide information about annual inpatient admissions, surgeries and outpatient visits to allow suppliers to determine whether they are capable of undertaking a given project.
Statement Of Need
Buyers should provide detailed information about historical and current data on total pounds of linen or linen usage per patient stay.
Buyers should specify the types of linen (e.g., bedsheets and towels) and fabric composition (e.g., cotton and polyester) required.
Project Budget
If one exists, buyers should specify their budget for the desired hospital linen supply and management services as well as related products and services.
Buyers should inquire about details on special cost items, surcharges or potential add-on fees.
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