Procurement Market Intelligence Report
Outplacement Services
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Outplacement Services Global Overview
Definition
Summary
Outplacement services are designed to help laid-off employees find new work following a downsizing event or other business change. The former employer pays for outplacement services as a way to minimize their financial liabilities, avoid potential lawsuits, protect their reputation, and help retain unaffected employees. Key buyers include government agencies, manufacturers, and professional service firms.
This Report Includes:
- Interview Preparation
- Resume and Cover Letter Writing
- Business Seminars
- Resume Distribution
Not in this Report:
- Compensation and Benefits Planning Services
- Risk Management Consulting Services
Global Outplacement Services Procurement Trends
Discover the top international trends affecting procurement in the global Outplacement Services market.
Warning Trends
United States announces additional tariffs on China
- In February 2025, the United States announced 10.0% tariffs on imports from China. The tariffs took effect on February 4, 2025.
- The tariff plan applies to all merchandise imported for consumption and applies in addition to other duties and fees that are in place, with limited exceptions.
- In response, China announced a 15.0% tariff on products such as coal and natural gas, as well as a 10.0% tariff on crude oil, agricultural machinery, pickup trucks, and large cars. The tariff executive orders indicate retaliatory tariffs could lead to further escalation in rates.
- Providers in this market rely on inputs often sourced from China. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
United States postpones plans for sweeping tariffs on Canada and Mexico
- In February 2025, the United States announced 25.0% tariffs on imports from Canada and Mexico.
- Though initially set to take effect on February 4, 2025, the implementation of tariffs on Canada and Mexico has been postponed 30 days to allow for further negotiation.
- The tariff plan initially proposed by the US applies to all merchandise imported for consumption and applies in addition to other duties or fees that are in place, with limited exceptions.
- Providers in this market rely on input costs often sourced from an affected country. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Neutral
Labor markets tighten slightly following interest rate cuts
- In recent months, the unemployment rate has remained stable at 4.1%, a still relatively low mark, though higher than it was in prior years. This trend indicates sustained competitiveness in the overall labor market, though certain industries have experienced waning labor demand.
- The latest jobs report indicates that major industries, such as construction, retail, leisure & hospitality, and transportation & warehousing, no longer face hiring shortfalls.
- However, worker shortages persist in the manufacturing and healthcare sectors, as 29.9% and 50.0% of job openings in each sector remained unfilled in August, respectively.
- In blue-collar fields, 33.9%, 70.1%, and 49.9% of job openings for information, finance, and professional service roles remained unfilled in September, though unfilled positions in these occupations can also be partially attributed to the longer average hiring times in these industries.
Global Outplacement Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1China | 23,075 |
| #2Europe | 21,360 |
| #3United States | 16,400 |
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Geography Drilldown - US & Canada
Average Cost of Outplacement Services
United States
2025 Market Pricing$400.00 to $XX,XXX.XX
per employeeCanada
Average Price
Prices in the Outplacement Services market range from $400.00 to $XX,XXX.XX, depending on Program Structure, Breadth of Services, Number of Displaced Employees, Displaced Employee's Experience Level and Program Length. For example, lower prices are associated with Virtual platforms, whereas higher prices are associated with On-site training and coaching.
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Outplacement Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Outplacement Services market, prices in the US have grown 1.4% from 2022 to 2025. Meanwhile, the recent three-year CAGR for Canada is NaN-0.6%.
United States (2022-2025)
1.4%
Compound Annual Growth RateCanada (2017-2020)
-0.6%
Compound Annual Growth RateWondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Outplacement Services
Total cost of ownership is Low in the Outplacement Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Delays may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Training
Unforeseen
Delays
Cancellations
Buyer Power in Procurement Negotiations
In 2025, buyer power amounts to -0.9 in the United States. Buyer power is most positively impacted by Price Driver Volatility. It is most negatively impacted by Availability of Substitutes. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Canada
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- IT Consulting Firms
- Commercial Leasing Firms
- Office Supply Stores
- Computer Stores
2nd
Tier Suppliers
- Colleges & Universities
- Real Estate Sales & Brokerage Firms
- Office Stationery Manufacturers
- Computer Manufacturers
Biggest Outplacement Services Suppliers in the US by Revenue
The largest Outplacement Services vendors by revenue in the US are The Schegg Group, Manpowergroup Inc. and Gi Group Holding S.r.l. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Adecco Group Ag | Global | Zurich, CH | >10,001 | 15-20 | ||||
| Manpowergroup Inc. | Global | MILWAUKEE | >10,000 | 20-25 | ||||
| Randstad Holding NV | Global | Diemen , NL | >10,001 | < 5 | ||||
| Marsh & Mclennan Companies, Inc. | Global | NEW YORK, NY | >10,000 | < 5 | ||||
| Kelly Services Inc. | International | TROY | 1,001-10,000 | < 5 | ||||
| The Schegg Group | Local | Shelton, CT | <25 | < 5 | ||||
| Gi Group Holding S.r.l | Global | Milano, IT | 1,001-10,000 | < 5 | ||||
| Challenger, Gray & Christmas Inc. | National | Chicago, IL | 501-1,000 | < 5 | ||||
| Career Partners International LLC | Global | Columbus, OH | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Outplacement Services market is 2.8% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is rising, when considering movement between 2024 and 2025. To understand cost forecasts for 2026 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Offering diverse service lines has helped vendors to mitigate fluctuations in demand for outplacement services, thus contributing to low vendor financial risk on average.
Despite greater consolidation among suppliers, market share concentration has been trending downwards during the past three years due to the low barriers to entry and increasing market demand. Nonetheless, a moderate level of market share concentration somewhat stifles competition across the market, thereby giving the top players greater leeway to control prices.
There is little risk in the supply chain for outplacement services. Purchased goods do not make up a significant portion of the average vendor’s cost structure, thus reducing the likelihood of issues with upstream supply chain disruptions interfering with the delivery of market services.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Adecco Group Ag
Adecco Group Ag is a public company operating globally in the professional, scientific and technical services and administration, business support and waste management services sectors. The company's offerings include outplacement services, temporary clerical & administrative staffing, temporary it staffing,... Subscribe to learn more
Manpowergroup Inc.
ManpowerGroup Inc. is a global workforce solutions and services provider focusing on recruiting and workforce-intensive initiatives. Its solutions and services include recruitment and assessment, training and development, career management, workforce consulting, and outsourcing. It offers a family of brands,... Subscribe to learn more
Career Partners International LLC
Career Partners International LLC is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include outplacement services. Founded in 2012, the company is currently headquartered in Columbus, Ohio, United States of America... Subscribe to learn more
Challenger, Gray & Christmas Inc.
Challenger, Gray & Christmas Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include outplacement services. Founded in 1966, the company is currently headquartered in Chicago, Illinois, United States of America... Subscribe to learn more
Gi Group Holding S.r.l
Gi Group Holding S.r.l is a Global operator providing Outplacement Services from their headquarters in Milano, IT. This operator has a staff size of about 1,001-10,000 employees. According to ProcurementIQ estimates, Gi Group Holding S.r.l holds < 5% of market share... Subscribe to learn more
The Schegg Group
The Schegg Group is a private company operating locally in the administration, business support and waste management services sector. The company's offerings include outplacement services. Founded in 2004, the company is currently headquartered in Shelton, Connecticut, United States of America with an estimated... Subscribe to learn more
Kelly Services Inc.
Kelly Services, Inc. is a global talent solutions company. It organizes its business into five segments: the Professional & Industrial segment, which delivers administrative, accounting and finance, light industrial and contact center staffing and other workforce solutions; the Science, Engineering & Technology... Subscribe to learn more
Marsh & Mclennan Companies, Inc.
Marsh & Mclennan Companies, Inc. is a public company operating globally in the finance and insurance, professional, scientific and technical services and administration, business support and waste management services sectors. The company's offerings include management consulting services, environmental, social... Subscribe to learn more
Randstad Holding NV
Randstad Holding NV is a public company operating globally in the information, professional, scientific and technical services and administration, business support and waste management services sectors. The company's offerings include outplacement services, job posting services, temporary clerical & administrative... Subscribe to learn more
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Procurement Management KPIs for the Outplacement Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Change Requests. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Job Placement Rate and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time | Average length of time to place displaced employee in new role Consistency of placement time | Suppliers should aim to place displaced employees in a new role in as little time as possible in order to minimize buyers' costs and uphold their reputations. Buyers may incur additional costs associated with time and materials or increased severance pay if suppliers are unable to place displaced employees in a new role within the agreed-upon contract period. | |
| Change Requests | Number of times a supplier requests an alteration to the service scope during the contract period Severity of changes requested by the supplier | Suppliers should keep change requests to a minimum in order to keep the scope of the services as close to what was agreed upon in the contract. Suppliers that frequently request changes to the scope of services or request changes that drastically alter the scope of services may not have the capacity or capability to provide services to buyers. | |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Supply Chain Risk
By what means does your company monitor changes in the national unemployment rate? Have fluctuations in unemployment significantly impacted your business in the past three years?
How do you adjust your services in response to a decreasing number of business bankruptcies?
Experience Qualifications
How long have you been in business? How far-reaching are your operations on a global scale?
What qualifications do you seek in your employees?
Value-Added Services
Does your firm provide facilities for displaced workers to do their research or learn new skills?
What percentage of your outplacement program is conducted online? How much has your use of online tools increased over the past three years?
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Outplacement Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should give an overview of their organizations, including the type of ownership, the products and services offered, and the number of employees.
If relevant, buyers should describe the size and scope of the downsizing or related business transition event, including the number of employees affected and their positions.
Statement Of Need
Buyers should outline the types of services to be performed (e.g. resume production, seminars and workshops).
Buyers should set minimum parameters for how quickly employees should be contacted after they are laid off (i.e. within 24 hours) and how long counseling sessions should last (i.e. two months per employee).
Project Budget
Buyers should include the budget for the contract, if relevant.
Buyers should indicate their expectations for payment.
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We display average pricing information, trends and market data.
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- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
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